OFR is totally dedicated to ocean freight refunds. That’s our business and that’s what we do. Most other “freight auditors” focus on motor freight, truck, air, rail as well as small package overnight refunds. Other providers try to sell you expensive software in order to capture errors – that means more work, expense and frustration for you. Our process is completely unique. Why? OFR is the only 100% ocean freight post audit company that completes the work and waits until you get a refund before we invoice. If you use another “freight auditor”, you may be getting a great trucking auditor, but not one with 25 years of ocean freight expertise. And we are here to stay.

Factors that Contribute to Invoicing Errors & Freight Payment Refunds 

• Incorrect commodity rates
• Routing of the shipment
• Fuel surcharges
• Inexperienced documentation clerks with Service Provider
• Seasonal costs
• Contract interpretation by the vendor’s documentation personnel is different from vendor’s sales/pricing personnel who originally set up the contract with the client
• Systemic software issues at the rating and documentation side of the service provider
• Lower paid wages at vendors branch offices in Asia/India/South America – quality control is missed
• Contract changes or amendments
• Container shipping rules/regulations and vendor lack of knowledge thereof

Easy to Do Business With

How else are we different? We don’t require the use of any of your resources to perform the ocean audit. Unlike our competitors, who request hundreds of boxes of files, or comes to your office to review hard copy files for a week, we make it simple. OFR doesn’t bother your associates or take up your resources when we investigate. We are focused on making it as easy and profitable for you as possible. The way we work? If you can give us about an hour of time – we can get the compete audit done via our industry-leading back office process. We work for you for your freight payment refunds.

Ocean Freight Refunds – The best service, the best pricing and guaranteed refunds for container shipping vendors. And the easiest to do business with. Plain and simple.

Contact us today for a free assessment.