Ocean Vendor Refunds

How Accurate are your Ocean Freight Refunds?

As a shipper of ocean freight, do you know how much money you’re leaving on the table? If you are a large company, it could be over a million dollars. By functioning as your back office, OFR identifies and documents all ocean freight refunds. These are forwarded to you for review and for disbursement. This is the preferred method because it maintains and enhances the level of communication between you and your transportation provider. OFR, through our ocean freight audits, provides all pre and post audit support until conclusion of the refund review.

Ocean Freight Refunds simplifies the process

One of the top fifty container volume clients recently signed on with OFR. This client spent only two hours to work with OFR on the set-up. Over 200,000 containers were involved spanning 36 months worth review. OFR simplifies the process to ensure that three years worth of refund analysis is possible for each and every client.

Need OFR to manage the entire process? Not a problem - there is no additional fee for this service. We can also act as an agent for you with your vendor so data exchange is limited.

How can you Benefit from Ocean Freight Audits?

• We empower you to receive the refund that you are due
• Your service provider relationships are enhanced when they know you are monitoring the quality and accuracy of their documentation
• We provide you with leverage to bring to the negotiating table, either pre or post service contract – that’s powerful freight audit billing
• Providers benefit by getting feedback from their clients regarding any past or present invoicing accuracy issues
• Pricing: 50% contingency fee based on the total refund paid to you directly by the ocean freight service provider; OFR issues our invoice after confirmation that your refunds have been received - that’s equitable freight audit billing

How do Ocean Transportation Providers Benefit?

• Internal procedures are enhanced by understanding the billing errors they are generating
• Carriers can isolate and correct issues knowing from which foreign port, commodity, and for what reason rating errors are being generated
• More consistent and accurate documentation generated for their client
• Gives the carrier a perceived advantage over other providers who delay or postpone accurate refund request processing
• Less ebb and flow in revenue management

Another consideration: We all know that fuel prices have been unstable. Volatile and ever changing prices in the cost of marine bunker fuel, means you benefit. Currently, fuel charges are being updated monthly, which opens up the potential for errors and…refunds for your shipments.

Plus, we don’t get paid for our ocean freight audits until you get paid and our fee is set up as a gain share percentage agreement. And if you aren’t eligible for a refund, you pay us nothing.

Ocean Freight Refunds - First in market to offer guaranteed refunds to clients.

Contact us today for a free assessment.